I confirm that I have read and understood the terms and conditions.

For any questions, please contact us by e-mail: support@mytechsupport.net

Terms and Conditions!
Dear Customer, we hope you will be satisfied with your MyTechSupport.net subscription MyTechSupport.com provides you with:

Support on any questions you might have regarding online safety. Examples could be, how to keep your device safe. How to stay safe when using social medias and more.

Receipt and order confirmation:
When ordering a subscription at MyTechSupprt.net you will receive a receipt for your subscription (by email). It is important to save this receipt as we do not store your order confirmation in a way that would allow us to give you a copy later. Remember to save the copy!

Agreement and service:
If you are satisfied and have not cancelled your subscription, the membership will then be automatically renewed every 30 days at a charge of $140. The first automatic renewal will be 3 days after you signed up to MyTechSupport.net subscription service. Please note that all subscriptions are automatically renewed until you choose to unsubscribe (see cancellation terms below). You must be 18 years of age or older to subscribe to MyTechSupport.net. Your subscription and your password are personal, which can only be used on one machine and are non-transferable.

According to Australian law, the subscription comes into force 14 days from receipt of the order confirmation, unless you choose to let the subscription to take immediate effect by ordering an account and having account credentials released. In that case, the right of cancellation will lapse for the portion consumed (see the clause below on right of cancellation).

Responsibilities
It is important to emphasize that we will do our utmost to ensure that provide professional support on any question you might have related to your online safety.

We will do our best to respond on any tickets you create within 48 hours. In case we fail we will compensate you by a free extension of your subscription period equivalent to the period during which such errors existed, unless otherwise provided by the general rules of Australian law.

Privacy policy and cookies
We respect the privacy of everyone who visits MyTechSupport.net. Please read our privacy policy carefully to understand how we collect and use the personal information that you disclose to us. By giving us your personal information you will be deemed to have given consent to the processing of the information referred to in this policy.

Privacy policy
We collect and use personal information (such as name, address, phone number and email) to: 1. respond to the questions and inquiries, you may have 2. process orders and applications submitted by you 3. administer and otherwise perform our obligations in relation to any agreement you may have with us 4. anticipate and resolve problems with any product or service provided to you 5. create products and services that meet your requirements. 6. distribute product news by email or SMS.

We use your email address as your personal login combined with your personal password which will be sent to the email address specified by you.

When you visit one of our websites, we may store some information on your computer and Phone in the form of a "cookie" or similar file. When you visit our website again, we can read these cookies, and get information about your computer's or Phones IP address, when your device last visited our website, what parts of our website you visited, whether the pages were loaded correctly, etc. Such information is anonymous; they can only refer to a device, not a person.

Data administrator and bookkeeping department
Personal information is registered with the company's legal name and stored for 5 years (to comply with the Australian Bookkeeping Act). After that, all information will be deleted.
Collection of personal information through our website is always subject to your express consent so that you know exactly what information is collected and why. We do not store your credit card information. Information provided to us will under no circumstances be transferred or sold to third parties. Having registered with us, you will always have the right to oppose registration. You also have the right to see the information recorded about you. These rights are provided by the Australian Act on Processing of Personal Data. Any inquiries in this respect should be made to our address shown at the top.

Refund policy
You have a statutory right to cancel your purchase within 14 days from the time you receive your order confirmation from us. If you choose to start using your subscription, including having login credentials released, before these 14 days have expired, this right of cancellation will lapse pursuant to the Australian Consumer Contracts Act. To make use of your 14-day right of cancellation, you must notify us within the 14-day period by sending us an email at the following email address: support@mytechsupport.net

Unsubscribe
You can always cancel 24/7 before the end of a period and thus avoid renewal. NB! You must log in using your valid user name and password to cancel your subscription. You cancel your subscription under "Cancellation of Subscriptions"
(Remember visible at login)

Delivery of welcome gifts
Your / your welcome gifts will be sent 4-6 weeks after your have claimed the gift. To claim the giftlogin toMybitWave.com with your personal login details, which are sent to you after your order. You need to update your profile, so we have your correct shipping address. In addition you need to share this page on your Facebook wall and get at least 50 likes within 2 days, from the day you subscribe.

When you have achieved your Facebook likes please send an email to support@mytechsupport.net from the email address you used for registration and prove your likes with a link to your Facebook post and a screenshot of the post. Furthermore, you need to identify yourself by attaching legitimate personal documentation, for example, your passport or drivers license. The welcome gift will be shipped after 4-6 weeks.

Remember to inform on your Facebook post, that you personal benefit from it, due to law.

NB! Is given ONLY a welcome gift per. Household.

Complaints
There are no specific rules - like for the goods - concerning a buyer's powers, this service is an on-demand service and is supplied digitally directly to you. If a service does not meet the agreed, the principles of the UK Sale of Goods Act will generally apply, also for the evaluation of services. If you have a complaint or questions, please contact support support@mytechsupport.net

Your membership relates to: MyTechSupport.net
MyTechSupport can be contacted at:

Customer support:
Email: support@mytechsupport.net

Types of payment
VISA and MasterCard can be used for all transactions.